Field Service Master Class 2022

Description

Listen to this: McKinsey reports that 87% of executives are experiencing skill gaps in the workforce, which has been exacerbated in recent years not only by the complexity the global pandemic caused in service delivery, but the ever-increasing expectations of the customer.  Attracting the right people is hard enough. But attracting high quality talent during a global skills shortage is even more difficult, especially for the elusive field service technician, a role that continues to rank in the top five most challenging positions to fill...