Future Branches Boston 2022

Jul 12 - 13, 2022


Future Branches is two days of action-packed stories, conversations and connections with the top minds in retail banking. We will explore how leading financial institutions are revamping retail banking technology, retooling front line associates, and creating the branch and retail banking experience of the future. You’ll get actionable strategies to provide personalized high touch experiences for today’s customers. This is THE meeting place to benchmark against the best of the best in financial services.

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Speakers (32)

Name Title Company

Marco Alvarez


Apple Bank

Jim Petkewich

Senior VP, Retail Services

St. Mary's Credit Union

Arnold Sebastian

Senior Director, Special Initiatives


Carla Trombly

Senior VP, Director, Branch and ATM Channel Optimization


Stephanie McClendon

EVP, Director of Retail Banking

First Federal Bank

Raf Olazagasti

VP, Branch Banking

SECU Credit Union

Elizabeth Robillard

Event Director

Worldwide Business Research

Simon Griffiths

Head of Retail Distribution

Citizens Bank

Vito Giannola

EVP and Chief Retail Banking Officer

Provident Bank

Adelsa Figueroa

Assistant VP

Apple Bank