NGCX

Jul 19 - 20, 2022

Description

A strong customer experience is the hallmark of many of the world’s most successful brands – setting the bar for organizations across all industries to prioritize their CX strategies and deliver on superior experiences across all channels. It’s no secret that over the past two years, customer expectations have evolved – making CX one of the biggest differentiators between your brand and the competition. NGCX is the only event that brings together America’s top execs responsible for customer experience to meet, get inspired and strategize for the future of CX.

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Speakers (24)

Name Title Company

Ryan Finch

Director, Organizational Experience

Holzer Health System

Sean O'Malley

Senior Director, Customer Service

Lovesac

Julia Metcalf

AVP, Diversity, Equity and Inclusion

Navy Federal Credit Union

Trina Uzee

Group Design Director, UX Director, Design Thinking Leader

Allstate

Jason Dupuis

CEO

PM Pediatrics

Kristin Flaherty

Sr. Manager

Canon

Evan Siegel

VP, Financial Services

eGain

Daniel Rodriguez

CMO

Simplr AI

Michael Bair

SVP, Customer Experience

FIGS

Jill Fruchter

VP, Customer Insights & Experience

Blue Apron